You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Justineivory Author

Level 1

4 points

My daughters iPhone 11 is not responding to touch screen or Siri requests

My phone has frozen and is unresponsive to anything what shall I do?

iPhone 11

Posted on Mar 20, 2022 6:49 AM

Top-ranking reply

Iafeef

Level 7

26,113 points

Posted on Mar 20, 2022 6:53 AM

Hey there,

try the steps on this link first >>>Force restart iPhone - Apple Support

if didn’t work See this article >>>If your iPhone won't turn on or is frozen - Apple Support

if you still need help Contact Apple for support and service - Apple Support

View in context

My daughters iPhone 11 is not responding to touch screen or Siri requests

Similar questions