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Mail issue - mail trash settings deleting when set to Never delete.

Where else can I find email settings? When I check my iCloud from settings - Apple ID-> iCloud-> iCloud mail -> advanced -> deleted messages is set to Never on all my devices. I don’t use Archive. This is identical on all my devices. All my devices are 4 years old or newer, updated to the newest software.


when I look at my Mail trash folder, there is only 3 weeks of email. Everything beyond that is deleted. The expectation is Never to delete any trash mail. I have 2TB of cloud space with ample space remaining.


can someone tell me what setting is overriding this and deleting my trash mail?

Posted on Mar 21, 2022 8:27 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2022 9:09 AM

See the article Change Mailbox Behaviours preferences in Mail on Mac - Apple Support

Even you keep the settings for one month , its depends upon your service to erase the mails from trash , if the mails are important in future archive them or create a folder in on my Mac section and drag and drop mails from trash in it or do the settings as per screen shot ( archive deleted messages should be check marked ) .

5 replies
Question marked as Top-ranking reply

Mar 21, 2022 9:09 AM in response to Darren Brown

See the article Change Mailbox Behaviours preferences in Mail on Mac - Apple Support

Even you keep the settings for one month , its depends upon your service to erase the mails from trash , if the mails are important in future archive them or create a folder in on my Mac section and drag and drop mails from trash in it or do the settings as per screen shot ( archive deleted messages should be check marked ) .

Mail issue - mail trash settings deleting when set to Never delete.

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