Can you help me reset my watch if I don’t know the email my child used?
Can someone explain to me HOW to reset my Apple Watch without the email that was used? My child used his email and now we can’t get it unlocked.
Apple Watch
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If you are the original owner, contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.
Request additional support for unlocking your device. -
You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.