I have always used my fingerprint (associated with my passcode) to make app purchases. Now unexpectedly it wants my iCloud password instead and the fingerprint no longer works for getting apps. How can I go back to the way it was?

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I have always used my fingerprint (associated with my passcode) to make app purchases. Now unexpectedly it wants my iCloud password instead and the fingerprint no longer works for getting apps. How can I go back to the way it was?

My fingerprint (associated with my passcode) no longer works for making app purchases. Instead my icloud password is required. How do I go back to the way it was?

iPad mini 5, iPadOS 15

Posted on Mar 23, 2022 12:37 PM

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Answer 1

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Eric Root

Level 10

684,615 points

Mar 23, 2022 7:10 PM in response to sl49

See the Apple Support article(s) below.

Touch ID on iPhone and iPad.

Touch ID isn't working on your iPhone or iPad.

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I have always used my fingerprint (associated with my passcode) to make app purchases. Now unexpectedly it wants my iCloud password instead and the fingerprint no longer works for getting apps. How can I go back to the way it was?

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