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I can't reset my security questions as it says not enough information to reset them. How do I resolve this

Can't login as the answers to my security questions are wrong. It won't let me reset them as it tells me they don't have enough information to reset them. How can I resolve this

Posted on Mar 26, 2022 4:07 AM

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Question marked as Top-ranking reply

Posted on Mar 26, 2022 4:14 AM

Hello and thank you for using Apple Discussions,


I understand your situation, and how frustrating it may be. Here is a link to help you out: If you forgot the answers to your Apple ID security questions - Apple Support


Thanks,

Maverick.

3 replies

Mar 26, 2022 8:43 AM in response to Stevenhomz

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter        


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *


Based on multiple posts I have read, they will not help you recover the answers to your security questions.



I can't reset my security questions as it says not enough information to reset them. How do I resolve this

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