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Level 1

4 points

My facial recognition feature on my iphone 12 will not work.

My Facial recognition feature on my iphone 12 will not work.

iPhone XS

Posted on Mar 26, 2022 10:15 AM

Top-ranking reply

Level 9

56,105 points

Posted on Mar 26, 2022 10:20 AM

Try a Hard Reset:

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

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