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What is needed for activation lock due to owner passing away?

I refer to an ipad that is on activation lock due to owner passing away and ID and password is not known by the husband. Once again I ask the question why cant one send an email to apple support containing the details of the said Ipad accompanied by a copy of death certificate.

[Personal Information Edited by Moderator]

Posted on Mar 26, 2022 4:27 PM

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muguy

Level 10

81,241 points

Posted on Mar 26, 2022 4:51 PM

How to request access to a deceased family member's Apple account

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What is needed for activation lock due to owner passing away?

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