Afternoon, Has anybody else had problems with their iPhone 12 Pro Max since doing the software update?
When making & receiving calls, the person on the other end cannot hear me. When I call back its fine, this happens when making and receiving calls. Also the screen doesn't resort back to the phone screen when a call has ended meaning I have to unlock the phone to hang up.
All seems to have happened since software update.
iPhone 12 Pro Max
Nope.
First try a Forced restart
Force restart iPhone – Apple Support (UK)
If no better
Backup, restore to factory, and restore from backup
If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails.
(1) How to back up your iPhone, iPad, and iPod touch - Apple Support
(2) Restore your iPhone, iPad, or iPod to factory settings - Apple Support
(3) Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
If the problem remains then do step (2) again but set up as new without restoring any backup. If that fixes it then it is probably a rogue app.
Otherwise arrange a repair
iPhone Repair - Official Apple Support
Nope.
First try a Forced restart
Force restart iPhone – Apple Support (UK)
If no better
Backup, restore to factory, and restore from backup
If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails.
(1) How to back up your iPhone, iPad, and iPod touch - Apple Support
(2) Restore your iPhone, iPad, or iPod to factory settings - Apple Support
(3) Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
If the problem remains then do step (2) again but set up as new without restoring any backup. If that fixes it then it is probably a rogue app.
Otherwise arrange a repair
iPhone Repair - Official Apple Support
iOS 15.4
