You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Please help me activate the Touch ID on my IPhone. I googled how to activate it by going to Settings and then touching ID and Password. I entered my Password and then touched the fingerprint, but it said Fingerprint Failed. I tried 5 times but still no luck. What should I do? Thanks!
[Re-Titled by Moderator]
iPhone 7, iOS 10
Contact Apple or an Apple authorized service provider.
Still not working?
If the previous steps didn't help, you see "Failed—unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Contact Apple or an Apple authorized service provider.
Still not working?
If the previous steps didn't help, you see "Failed—unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Barbare2010 wrote:
{image trimmed, shrunk}
If you’ve gone through the related article:
If Touch ID isn't working on your iPhone or iPad
Then the last step is to contact Apple Support or an Apple authorized service provider.
From that article:
Still not working?
If the previous steps didn't help, you see "Failed—unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Fingerprint failed when activating Touch ID
