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Lost iphone

Hey, my iphone was stolen a month ago (i did not used to lock it by the passcode), i enabled the lost mode then and just saw that its activated. But what i do not understand is, after the lost mode is activated for a while, i get the pop up window that the location is turned off so iphone cannot be located but it can be put into lost mode. when i turn on lost mode again and the iphone comes online, i recieve the mail that lost mode is enabled, but after a while the same thing repeats. Is the activation being cancelled for some reason? What should i do next?


Also if i erase my iphone will it lose the lost mode/lock, and will they be able to recover the device with some other id?


Thanks a lot.

iPhone 7 Plus

Posted on Mar 31, 2022 5:16 AM

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Question marked as Top-ranking reply

Posted on Mar 31, 2022 8:51 PM

Hi, and welcome to the Apple Community.


Sorry I don't have all the answers.

However, Apple support have an article online that may be helpful.


If your iPhone, iPad or iPod touch is lost or stolen – Apple Support (AU)


All the best :-)

1 reply

Lost iphone

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