You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Display unknown parts

Unable to verify this iPhone has a genuine apple display

iPhone 12, iOS 15

Posted on Mar 31, 2022 8:26 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 31, 2022 8:49 PM

Hello Mahesh:


Did you just get your iPhone 12's screen replaced or repaired? Was there any damage to the iPhone? I am asking because your iPhone cannot determine whether the screen/display is a genuine Apple part or not.

You will continue to see this notification on your Lock screen for the first 4 days that you use your device and in the Settings app for 15 days. After that period, you can find the notification by going to Settings ➡️ General ➡️ About


Axel F.

5 replies
Question marked as Top-ranking reply

Mar 31, 2022 8:49 PM in response to Maheshthapa

Hello Mahesh:


Did you just get your iPhone 12's screen replaced or repaired? Was there any damage to the iPhone? I am asking because your iPhone cannot determine whether the screen/display is a genuine Apple part or not.

You will continue to see this notification on your Lock screen for the first 4 days that you use your device and in the Settings app for 15 days. After that period, you can find the notification by going to Settings ➡️ General ➡️ About


Axel F.

Apr 22, 2022 2:54 PM in response to adham228

You will continue to see this notification on your Lock screen for the first 4 days that you use your device and in the Settings app for 15 days. After that period, you can find the notification by going to Settings ➡️ General ➡️ About

--------------------------

It will remain in Settings ➡️ General ➡️ About until the display is replaced with a genuine Apple display. Your display will continue to function the way it has been even with his message present.


Axel F.

Display unknown parts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.