You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone unavailable

My Iphone says unavailable

I want to get my photos off the iphone 8plus

not saved onto icloud due to storage full but photos are on the iphone 8 plus

iPhone 8 Plus, iOS 14

Posted on Apr 1, 2022 9:03 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2022 9:05 AM

If the phone displays Unavailable there is no way to recover any content from it that was not backed up; that includes getting photos off of it.


If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:


See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

2 replies
Question marked as Top-ranking reply

Apr 1, 2022 9:05 AM in response to ckjernisted

If the phone displays Unavailable there is no way to recover any content from it that was not backed up; that includes getting photos off of it.


If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:


See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

iphone unavailable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.