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Tom-ford Author

Level 1

4 points

Screen problems

I bought my 13pro max 2days ago and after setting it up I realized there’s a white horizontal lines that has highlighted almost full screen.

Posted on Apr 1, 2022 3:28 PM

Top-ranking reply

Axel Foley

Level 10

149,370 points

Posted on Apr 1, 2022 4:51 PM

It is a brand new iPhone with a possible defect (White horizontal lines) with the display. If you bought the iPhone directly from Apple then you have 14 days to return the iPhone for a full refund. If you did not buy the iPhone from Apple then contact the seller and examine their refund policy. It is a brand new iPhone and therefore my recommendation is to not deal with any imperfectness and get another new iPhone 13 Pro Max.

Axel F.

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Screen problems

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