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Level 1

4 points

Face id issue

hi.im living in iran and i have a problem with my face id .my phone is iphone xs max . i update my phone but stiil my face id isnt work

iPhone XS Max

Posted on Apr 4, 2022 1:15 AM

Top-ranking reply

Level 9

56,105 points

Posted on Apr 4, 2022 1:32 AM

Try a Hard Reset:

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

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