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Otto1616 Author

Level 1

4 points

My phone won’t allow me to get into my apps

My phone is not letting me open my apps and I can’t shut it down

iPhone XR, iOS 15

Posted on Apr 4, 2022 5:38 PM

Top-ranking reply

TheLittles

Level 10

197,685 points

Posted on Apr 4, 2022 5:48 PM

Otto1616 Said:

"My phone is not letting me open my apps and I can’t shut it down"

-------

Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support

No Success?

Refer the the following for troubleshooting techniques...

If the Screen isn’t Working on your iPhone or iPad - Apple Support

If your iPhone is Stuck on the Apple Logo - Apple Support

If your iPhone Won't Turn On or is Frozen - Apple Support

If you Need More Help - iPhone - Apple Support

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My phone won’t allow me to get into my apps

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