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phone has a broken screen and I can't access it to set up a new phone.

phone has a broken screen and I can't access it to set up a new phone.

iPhone XR, iOS 15

Posted on Apr 5, 2022 7:15 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2022 7:35 AM

You can’t use Quick Start now, but if you have a backup, you can transfer the backup to the new phone even if the old phone no longer works.


See this for help and bear in mind that Quick Start will not work now.

Transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support


If you don’t have a backup at all, you will have to set up the new phone from scratch.

1 reply
Question marked as Top-ranking reply

Apr 5, 2022 7:35 AM in response to Dylancl23

You can’t use Quick Start now, but if you have a backup, you can transfer the backup to the new phone even if the old phone no longer works.


See this for help and bear in mind that Quick Start will not work now.

Transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support


If you don’t have a backup at all, you will have to set up the new phone from scratch.

phone has a broken screen and I can't access it to set up a new phone.

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