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When I updated to Monterey 12.2, video quit streaming on the apple TV app on my MacBook Pro 2019. I updated to Monterey 12.3.1 on Friday and I can no longer stream video from any browser. I can hear the video just fine, but no images. I have tried clearing all browser and cache without any changes. I'm a doctoral student, so I need my videos to work. Any insight??
MacBook Pro (2020 and later)
Professional_Student wrote:
When I updated to Monterey 12.2, video quit streaming on the apple TV app on my MacBook Pro 2019. I updated to Monterey 12.3.1 on Friday and I can no longer stream video from any browser. I can hear the video just fine, but no images. I have tried clearing all browser and cache without any changes. I'm a doctoral student, so I need my videos to work. Any insight??
To trouble shoot further you can:
—SafeBoot How to use safe mode on your Mac - Apple Support
Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.
This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
Professional_Student wrote:
When I updated to Monterey 12.2, video quit streaming on the apple TV app on my MacBook Pro 2019. I updated to Monterey 12.3.1 on Friday and I can no longer stream video from any browser. I can hear the video just fine, but no images. I have tried clearing all browser and cache without any changes. I'm a doctoral student, so I need my videos to work. Any insight??
To trouble shoot further you can:
—SafeBoot How to use safe mode on your Mac - Apple Support
Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.
This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
The problem still persist ( Monterey 13.3.1 on MacBook Pro (16-inch, 2019).
As soon as the screen is mirrored with an appleTV or directly on a tv, any streaming service stop to show the video.
It's reproducible with any Browser (Safari, Chrome, Edge, firefox).
The same problem occur with the TV+ app as soon as the mirroring starts.
monterey 12.3.1
