You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
iMac 24-inch M1 2021
Big Sur
touch ID stopped working. In system preferences, the touch ID screen was greyed out.
Upon reboot, touch ID disappeared from system preferences.
How do I restore touch ID to system preferences, and how do I make it work again?
iMac 24″, macOS 11.6
Welcome to Apple Support Community.
See: If Touch ID isn't working on your Mac - Apple Support.
Also, make sure macOS is up-to-date: Update macOS on Mac - Apple Support. If the issue persists, test in Safe Mode: How to use safe mode on your Mac - Apple Support.
If you need more help, contact Apple Support.
Jack
Welcome to Apple Support Community.
See: If Touch ID isn't working on your Mac - Apple Support.
Also, make sure macOS is up-to-date: Update macOS on Mac - Apple Support. If the issue persists, test in Safe Mode: How to use safe mode on your Mac - Apple Support.
If you need more help, contact Apple Support.
Jack
touch ID disappeared from system preferences
