You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I have an iPhone XS that is stuck on the apple logo reboot and I can't get out of it. Tried all troubleshooting I can find, such as removing SIM card, force restart, update and restore/factory reset via iTunes. None of this has worked. Any ideas what to do next?
iPhone XS
Yeah I would take it to the Genius Bar. I had it in the past where my iPhone was stuck in boot loop and when I tried to do the update, I go an error message but then the restore worked. Since neither works for you, you'll need Apple to run diagnostics on the phone to see what's going on.
Were you getting error messages in iTunes when trying to re-install iOS? The only other option I can think of is to take it to the nearest Apple store
Yes there was a pop up with an error code for each that it could not perform the update or the restore
iPhone XS stuck in apple logo/reboot and won't force restart, update via iTunes or restore via iTunes
