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need to know if the iMac has to have the keep board and mused included for the return ?? I have erased the HDD drive and ready to pack up the iMac in yi=our box provide and do not see wirer the keep board and mouse would go???
[Re-Titled by Moderator]
According to Apple, "No, you do not need to include accessories. If you choose to include any, we will recycle them for you."
According to Apple, "No, you do not need to include accessories. If you choose to include any, we will recycle them for you."
And, important, besides erasing the hard drive, did you also follow all the steps here:
What to do before you sell, give away, or trade in your Mac - Apple Support
No, you don't need to include the keyboard or mouse with the trade-in.
When returning an iMac for trade in or recycling please only include the iMac and it's power cord. DO NOT ship the keyboard and mouse.
Does iMac have to include the keyboard and mouse for return?
