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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My Face ID stopped working, I tried to reset it and now I’m unable to set it up as it keeps saying my face is out of view. I have tried re starting my phone; updating my software, but still is not working. Any other tips?
iPhone 13 Pro, iOS 15
Try the following:
▷ Update your iPhone. 📲
If that didn’t help, then try a Hard Reset:
If that didn’t work, it could be a hardware issue. ⚠️
Get expert service and support at the Genius Bar.
Hi! Thanks! I discovered what the problem is, it’s the phone case. For some reason if I have the case on Face ID won’t work. It was working before so I really do not know why is not working now
You are welcome. Has the case shifted position?
Face ID
