I am not able to upgrade to Mojave even though my macbook is compatible

jannna3 Said:

"I am not able to upgrade to Mojave even though my macbook is compatible: I'm not able to download Mac OS Mojave 10.14. The link doesn't work..."

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Troubleshooting Mac Updates:

I. Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support

B. How to Verify:

I. Reveal your Model:

What is the Model of your Mac? To find out...

1. Go to: Apple menu
2. Click: About this Mac
3. View: Second Line-Down

then...

II. Compare the Results:

See if the Model you found is shown here:

macOS Monterey is Compatible with these Computers - Apple Support

III. If Compatible:

Back Up your Mac First:  Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.

jannna3 Said:

"I am not able to upgrade to Mojave even though my macbook is compatible: Thank you! It's compatible, just an issue with the link from the App Store. I'm on a chat and it seems to be downloading now."

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You are welcome.