You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock

I bought a phone second hand and the previous owner isnt taking the activation lock off. what do i do?

iPhone 7

Posted on Apr 16, 2022 4:19 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 16, 2022 4:24 PM

return it you have been cheated


the activation lock is not really on the ios device it's a

theft protection measure on apples servers


it needs to be removed How to remove Activation Lock - Apple Support


if you don't know your appleID Recover Your Apple ID - Apple


if that does not help you then you need the assistance of apple

Additional Support - Activation Lock (apple.com) and or


Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple


 

1 reply
Question marked as Top-ranking reply

Apr 16, 2022 4:24 PM in response to npwem

return it you have been cheated


the activation lock is not really on the ios device it's a

theft protection measure on apples servers


it needs to be removed How to remove Activation Lock - Apple Support


if you don't know your appleID Recover Your Apple ID - Apple


if that does not help you then you need the assistance of apple

Additional Support - Activation Lock (apple.com) and or


Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple


 

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.