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User profile for user: perlablopez
perlablopez Author
User level: Level 1
4 points

Contact GROUPS not showing in iCloud but showing on iPhone

After finally understanding how to manage contacts and groups from different accounts in my iPhone, I still have the issue of having "old" groups on the Contacts app on my iPhone, which do not sync anymore and so, those are not visible on iCloud.

Current situation on iPhone: three accounts configured, only iCloud active for contacts. Mac and iPhone have same settings. Mac's Contacts show no groups, iPhone's Contacts show them...

I have already erased the Contacts app from iPhone, restarted it and reinstalled Contacts app, groups are still there even after new installation...

I cannot delete them from iPhone... any ideas on how to delete these old contacts groups from iPhone?

iPhone SE, iOS 15

Posted on Apr 19, 2022 7:10 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,922 points

Posted on Apr 19, 2022 7:46 PM

Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks, and more using ...


Else Add the email account that stores your contacts in the IOS mail app and enable Contacts.If you have a corporate email account added through a profile on your device, please check with your organisation's system administrator.

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,922 points

Apr 19, 2022 7:46 PM in response to perlablopez

Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks, and more using ...


Else Add the email account that stores your contacts in the IOS mail app and enable Contacts.If you have a corporate email account added through a profile on your device, please check with your organisation's system administrator.

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Contact GROUPS not showing in iCloud but showing on iPhone

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