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Apple sign in problem

My iCloud n iMessage not working

iPhone 6s Plus, iOS 15

Posted on Apr 19, 2022 10:57 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 20, 2022 8:47 AM

What happens when you try to sign in? Error message(s)?


For iCloud.


Sign in - If you can't connect or sign in to iCloud.  *


For Messages


Messages - If you get an error when trying to activate iMessage or FaceTime.  *


If you can’t turn on or sign in to iMessage or FaceTime.  *


If you can't send or receive messages on your iPhone, iPad, or iPod touch    *


Messages Troubleshooting.   -


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Top-ranking reply

Apr 20, 2022 8:47 AM in response to juana287

What happens when you try to sign in? Error message(s)?


For iCloud.


Sign in - If you can't connect or sign in to iCloud.  *


For Messages


Messages - If you get an error when trying to activate iMessage or FaceTime.  *


If you can’t turn on or sign in to iMessage or FaceTime.  *


If you can't send or receive messages on your iPhone, iPad, or iPod touch    *


Messages Troubleshooting.   -


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

Apple sign in problem

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