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My Icloud storage 2TB is charged double - kindly refund as it has been going on too long

Am charged twice for Icloud 2TB Storage.

Posted on Apr 20, 2022 3:18 AM

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Question marked as Top-ranking reply

Posted on Apr 20, 2022 3:52 AM

Have you also 2 x invoice from Apple?

Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB ot 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your e-mail box.

You pay monthly for iCloud storage.

On the invoice for iCloud you can click Report a problem.



Or do you use 2 x Apple ID?

2 replies
Question marked as Top-ranking reply

Apr 20, 2022 3:52 AM in response to MyoyaP

Have you also 2 x invoice from Apple?

Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB ot 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your e-mail box.

You pay monthly for iCloud storage.

On the invoice for iCloud you can click Report a problem.



Or do you use 2 x Apple ID?

Apr 20, 2022 7:35 AM in response to MyoyaP

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter


Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.   *


How long refunds from the App Store or other Apple services take.  *

My Icloud storage 2TB is charged double - kindly refund as it has been going on too long

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