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Please help- Can’t remove watch.

I removed the device from my old phone but it’s still asking to remove it even tho it’s not coming up on my old phone anymore. -and i don’t remember the icloud account info

Apple Watch Series 5

Posted on Apr 24, 2022 7:49 PM

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Question marked as Top-ranking reply

Posted on Apr 24, 2022 7:51 PM

If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support

2 replies

Apr 24, 2022 8:00 PM in response to destyne35

destyne35 Said:

"Please help- Can’t remove watch.: I removed the device from my old phone but it’s still asking to remove it even tho it’s not coming up on my old phone anymore. -and i don’t remember the icloud account info"

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Troubleshooting Disassociating Devices:


A. Verify its Removal:

See if it is shown in your list of devices. If not, then it has been successfully removed: checkcoverage.apple.com


B. New iCloud Sessions:

Log out of iCloud on all of your devices, and then log back in. Perhaps it all needs to resync.


C. About the Apple ID:

The Apple ID would be an eMail address. So, if you've only have a few eMail addresses, then it would be one of those.

Please help- Can’t remove watch.

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