Bluetooth headphones won't work on MacBook Pro

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Level 1

4 points

Bluetooth headphones won't work on MacBook Pro

I have a new pair of bluetooth headphones that I'm trying to pair with a MacBook Pro (Monterrey 2015). The headphones show as connected but aren't listed in the sound preferences output list. Sound continues to come through the internal speakers and not the headphones.

I've tried restarting both the MacBook and the headphones, and have tried resetting but still can't get them to work.

Does anyone have a solution? The headphones work fine with my iPhone.

Thanks.

MacBook Pro 13″, macOS 12.2

Posted on Apr 30, 2022 8:27 AM

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Answer 1

Top-ranking reply

NedAllen Author

Level 1

4 points

May 2, 2022 1:46 AM in response to NedAllen

I finally got it to work, albeit temperamentally. I did the Nvram reset as above, and installed the latest Monterrey update.

To connect to bluetooth I have to toggle bluetooth on and off each time I try to connect and then refresh whatever app or page the audio is on. Just adding this here in case anyone else has any similar issues.

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Answer 2

NedAllen Author

Level 1

4 points

Apr 30, 2022 10:04 AM in response to my ginger

Thanks for your suggestion. It seems to have helped the connection to be more stable, however the device still isn't showing in sound preferences and so the audio is still coming out of the Internal speakers. I'm going to try the Monterrey update and see if that helps but if anyone has any other suggestions that would be great.

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Answer 3

my ginger

Level 5

4,910 points

Apr 30, 2022 9:16 AM in response to NedAllen

Try a Nvram reset. Command Option P R keys while holding down the power button for three chimes. Then using shift and option keys right click the bluetooth icon and debug.

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Bluetooth headphones won't work on MacBook Pro

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