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hi
I have a new laptop but the battery would not charge. can you help please?
the battery condition shows- service recommended. maximum capacity- shows 100 per cent.
please help, thanks
[Re-Titled by Moderator]
MacBook Air 13″, macOS 11.0
Pochenka wrote:
hi
I have a new laptop but the battery would not charge. can you help please?
the battery condition shows- service recommended. maximum capacity- shows 100 per cent.
please help, thanks
If this is brand new you have 14-days for a full refund or exchange for one that works as expected out of the box.
Returns & Refunds Order status
Returns & Refunds - Shopping Help - Apple
Learn how to get your Mac fixed and how much it will cost. Mac Repair - Official Apple Support
Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support
Pochenka wrote:
hi
I have a new laptop but the battery would not charge. can you help please?
the battery condition shows- service recommended. maximum capacity- shows 100 per cent.
please help, thanks
If this is brand new you have 14-days for a full refund or exchange for one that works as expected out of the box.
Returns & Refunds Order status
Returns & Refunds - Shopping Help - Apple
Learn how to get your Mac fixed and how much it will cost. Mac Repair - Official Apple Support
Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support
If it's new and won't charge get it back to whom you bought it from ... it's defective. Or do you mean "new to you"?
My new MacBook Air will not charge.
