You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No internet when on a call

Hello!


I am using a iPhone 12 Max Pro and two SIM cards - one nano on Three and a eSIM on Vodafone.


Everytime I receive a phone call I seem to lose all internet access - data switching is on so either network can provide the access however I always get a no internet message.


Having internet access while on a call is pretty vital for my business.


I’ve been through all the settings and cannot find anything - am I missing something?


Just to clarify - the Three SIM has unlimited data and the Vodafone eSIM has 50GB.

Posted on May 5, 2022 12:38 AM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2022 12:59 AM

Hey there,


have you tried reset network settings?

Go to Settings > General > transfer or reset > reset > reset network settings.

and what is the iPhone version is running now on your iPhone ?

1 reply

No internet when on a call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.