You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

the screen on my phone is black

How do I fix the screen on my iphone 12?

iPhone 12, iOS 15

Posted on May 6, 2022 2:06 AM

Reply
Question marked as Top-ranking reply

Posted on May 6, 2022 2:29 AM

To check if it is a temporary glitch, try a "forced" restart of your 12, using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

May 6, 2022 2:29 AM in response to choreographer101

To check if it is a temporary glitch, try a "forced" restart of your 12, using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

the screen on my phone is black

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.