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cox email restoration

Hello All,


What is the latest configuration for Cox Mail that will work with MacOS? Cox email is no longer allowing out going email. I have checked the email configurations. Our emails are working on Cox's webmail site.


Thanks!

Frank

MacBook Pro 13″, macOS 10.12

Posted on May 6, 2022 10:39 AM

Reply
Question marked as Top-ranking reply

Posted on May 6, 2022 10:55 AM

minerals wrote:

Hello All,

What is the latest configuration for Cox Mail that will work with MacOS? Cox email is no longer allowing out going email. I have checked the email configurations. Our emails are working on Cox's webmail site.

Thanks!
Frank


Old issue, new issue, what changed?


Have you checked with Cox if there is an SMTP sever issue:

Cox Communications/Customer service

1 (800) 234-3993


The current stable release of Monterey including bug fixes, is macOS 12.3.1


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support




Connection Doctor— Show Details...(?)

Use Connection Doctor in Mail on Mac - Apple Support


If you can’t send or receive email on your Mac



If this is a new issue with Monterey see:

Open mail app select Mail>Preferences>Privacy disable:


• “Protect Mail Activity” /

• “Hide IP address” /

• “Block all remote content”


Use Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support




The current stable release of Monterey including bug fixes, is macOS 12.3.1


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



1 reply
Question marked as Top-ranking reply

May 6, 2022 10:55 AM in response to minerals

minerals wrote:

Hello All,

What is the latest configuration for Cox Mail that will work with MacOS? Cox email is no longer allowing out going email. I have checked the email configurations. Our emails are working on Cox's webmail site.

Thanks!
Frank


Old issue, new issue, what changed?


Have you checked with Cox if there is an SMTP sever issue:

Cox Communications/Customer service

1 (800) 234-3993


The current stable release of Monterey including bug fixes, is macOS 12.3.1


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support




Connection Doctor— Show Details...(?)

Use Connection Doctor in Mail on Mac - Apple Support


If you can’t send or receive email on your Mac



If this is a new issue with Monterey see:

Open mail app select Mail>Preferences>Privacy disable:


• “Protect Mail Activity” /

• “Hide IP address” /

• “Block all remote content”


Use Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support




The current stable release of Monterey including bug fixes, is macOS 12.3.1


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



cox email restoration

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