Apple TV 3rd gen Apple TV app won’t load content. Cannot access anything. Stuck in “accessing tv” loop

Verify the setting for Restrictions. If “on”, turn it off, then try again.

Else verify the network connection. Try restarting both the Apple TV box and the router.

If your Apple TV can't connect to Wi-Fi - Apple Support

Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

I have exactly the same problem. The network is working because the TV will download and play movies from Apple, but not TV+. It is only the TV+ app that has the problem. This began suddenly about 24 hours ago. I have:

• restarted the AppleTV
• reset the AppleTV
• restored the AppleTV
• rebooted the router
• changed the DNS to point away from OpenDNS to my local ISP DNS
• changed the network connection on the AppleTV from ethernet to wireless.

The problem persists. My suspicion is an Apple update has killed the service on the AppleTV generation 3 model.

Same happened to me, tried three gen 3 units we have at home, restored, rebouted the router etc etc. Checked my subscription. can log in on my phone and watch. Agree that an updates come through and killed the gen3.....any thoughts woudl be greatly appreciated.

My suspicion is an Apple update has killed the service on the AppleTV generation 3 model.

The last update for the 3rd generation model was in March, and people have been accessing Apple TV+ on that model since. The cause is not a software update on your device.

“Accessing TV”

It does seem to be a bit more widespread recently than expected from user setup variations, so consider reporting this issue to Apple, with details that would help the researchers (e.g. location). Feedback - Apple TV - Apple

same problem here

Same problem since 4 weeks.

install on windows 3utools, and after reset Apple TV, activate it by it, works for me