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Got new ipad but not receiving verification email

Hello,


Just got a new ipad. After the the touch screen not working, and the glass plastic cover falling off, finally it works, but last problem is we do not get a verification email. So can still not use the ipad. Tried to resend the code many times. But nothing in junk folder etc. Email works fine.


Could you please take a look at it. Bit annoying start of a new product. Not sure where to contact apple.


Thank you,

Vin

iPad

Posted on May 14, 2022 3:46 AM

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Question marked as Top-ranking reply

Posted on May 14, 2022 9:56 AM

You are entitled to 90 days of free telephone support from Apple. Try contacting Apple Support for assistance .


Apple Support Contact.    -


Work through the screens to get an email or chat option.


Apple Support by e-mail or chat.    -


Apple on Twitter

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Got new ipad but not receiving verification email

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