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Drousseau21 Author

Level 1

4 points

iPhone problems

My step moms iPhone is stuck on the apple screen and won’t turn on and we can’t figure out what’s going on

iPhone 11

Posted on May 14, 2022 7:51 PM

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Top-ranking reply

Level 7

26,227 points

Posted on May 15, 2022 12:12 AM

Hey there,

See ☞ If your iPhone won't turn on or is frozen - Apple Support

~ or ~

watch this video:

How to restart your iPhone if it’s frozen on the Apple logo — Apple Support

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1 reply

Top-ranking reply

Level 7

26,227 points

May 15, 2022 12:12 AM in response to Drousseau21

Hey there,

See ☞ If your iPhone won't turn on or is frozen - Apple Support

~ or ~

watch this video:

How to restart your iPhone if it’s frozen on the Apple logo — Apple Support

Reply

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