You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why am I not able to update?

I’m unable to update my iPhone version

Posted on May 14, 2022 9:06 PM

Top-ranking reply

TheLittles

Level 10

197,685 points

Posted on May 14, 2022 9:11 PM

Anas23underscore Said:

"Why am I not able to update?: I’m unable to update my iPhone version"

-------

Updating an iPhone:

A. What to Update:

Update Installed Apps along with the iOS.

B. Determining if an iOS Update will Install:

How to do so...

I. Verify Compatibility:

Identify your iPhone model. The first thing that comes to mind in incompatibility being the culprit. So, confirm the model of your iPhone. If iPhone model is incompatible with iOS15 then it is because you iPhone does not meet the hardware requirements for this iOS version(s).

II. If Compatible...

1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

then...

2. Proceed with the Update:

Use my User Tip: Update your iPhone Using a Computer - User Tip

View in context

Why am I not able to update?

Similar questions