I can’t activate my number for my iMessage. It’s always popping up activation error

warith49 wrote:

https://discussions.apple.com/content/attachment/1dec64ac-64a3-4965-b3fa-d8e3a9c45661

follow all steps here If you can’t turn on or sign in to iMessage or FaceTime - Apple Support

I have this issue too. None of the support article steps solve it. I’ve restarted. I’ve updated to the latest iOS.

I spent two hours on the phone with apple support and my call was elevated. I was finally told that there was a bug introduced in iOS 15.4.1 that affected iPhone 13 Pro and iPhone 13 Pro Max users who are on an e-sim. I was told there “is no solution” presently, short of going to your provider and asking for a physical SIM card (which doesn’t help those of us who use an e-SIM so that they can slot in an alternate SIM card for work/travel).

I updated to iOS 15.5 and the problem persists. Not sure if anyone has heard any news about fixes for this specific bug/issue?

See the Apple Support article(s) below. Link to contact Apple Support at the end of the article.

Messages or FaceTime - Add or remove your phone number.    *