You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kyleelin Author

Level 1

4 points

My sons apple id

I can’t log into my sons Apple ID because the number isn’t used anymore please I’m obviously his mom I’m the main one on family sharing can I get this fixed asap

Posted on May 16, 2022 3:19 PM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on May 16, 2022 5:27 PM

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

Verification code - how to get one and sign in with two-factor authentication. *

If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.

Apple ID - Manage

View in context

My sons apple id

Similar questions