You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can Apple Pencil 2 be repaired?

Hi! My Apple Pencil stopped working - it connects to the tablet, the double tap is working, but it’s not writing. The nib is well attached, not loose. Tried to reconnect the Pencil to the tablet several times with no result. Has anyone encountered such an issue and do you know if the pencil can be repaired or it should be replaced (it ‘s still in warranty)? Thanks in advance!


iPad Pro, iPadOS 15

Posted on May 17, 2022 4:51 PM

Reply
2 replies

May 18, 2022 3:19 AM in response to Aurora_Borealis11

Given your description, it is possible that the fragile metal transducer, located beneath the user-replaceable plastic tip, has suffered damage - the transducer being the key component that interacts with the iPad screen. Pencil repairs are typically facilitated by exchange for a working Pencil.


As your Pencil is within its one year warranty, you should seek assistance from the Genius Bar at your local Apple Store:

Genius Bar Reservation and Apple Support Options - Apple

iPad Repair - Official Apple Support

Can Apple Pencil 2 be repaired?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.