You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

India 42 Author

Level 1

10 points

Unable to send mail. Outgoing Mail Account: iCloud (Offline)

This seems to be an ongoing issue for many years.

16" M1 MacBook Pro 2021, macOS 12.3.1, Mail 16.0

I am able to receive mail but not send. My account is online (green dot in the Mail : Accounts : Account Information tab) but in Server Settings I see "iCloud (Offline)"

I was able to get things working briefly by following some advice I found online:

Uncheck "Enable this account"
Restart
Check "Enable this account"

This worked for a while but I now am unable to send emails again.

Does anyone have any suggestions?

MacBook Pro (2020 and later)

Posted on May 17, 2022 10:50 PM

Top-ranking reply

tygb

Level 9

64,690 points

Posted on May 18, 2022 1:29 AM

See the article If a mailbox is offline in Mail on Mac - Apple Support

View in context

Unable to send mail. Outgoing Mail Account: iCloud (Offline)

Similar questions