Airpods will not stay bluetooth connected to my iPhone
Can't seem to keep my iPhone connected to my Airpod pro's. it connects then drops the connection after 3-5 mins. I've done a hard reset and still does not stay connected.
User profile for user:
JessS19
User level:
Community Specialist
Hi, Imps79.
If your headphones keep disconnecting, there are some steps you can take.
"f your headphones keep disconnecting
If you tested your headphones as described in the previous section and audio keeps disconnecting or cutting in and out, unpair your headphones and then pair them again.
Unpair your headphones
Unpair from an iPhone:
- Tap Settings > Bluetooth.
- Find the device that you want to unpair and tap the Info button
. - Tap Forget This Device.
- Restart your iPhone.
Unpair from a non-Apple device:
- On your non-Apple device, go to the settings for Bluetooth and make sure that Bluetooth is on. For example, on an Android device, go to Settings > Connected devices > Connection preferences > Bluetooth.
- Unpair—or forget—your headphones.
- Restart your non-Apple device.
Pair your headphones again
Pair—or connect—your headphones again. Find instructions for your headphones and the device that you want to pair them with:
- AirPods and an iOS device
- AirPods and a Mac, Android phone, or other device
- Beats headphones and an iOS device, Mac, or other device
- Other Bluetooth headphones and an iOS device
If your headphones continue to disconnect, contact Apple Support." If the sound from your wireless headphones cuts out or is distorted
We hope this helps!
Sincerely.