You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Pencil not connecting

I cannot get my Apple Pencil 2 to connect to my ipad. I have tried turning off sad on Bluetooth, restarting ipad, forgetting the pencil. But now I can’t get to pair again or even show up ads Bluetooth option. When I place it on the side, it shows up at the top. But it won’t connect.

iPad, iPadOS 14

Posted on May 22, 2022 5:53 AM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2022 8:18 AM

First, compatibility. Verify that your Apple Pencil is compatible with your new iPad:

Apple Pencil compatibility - Apple Support


Assuming that you have an Apple Pencil that is compatible with your iPad, this support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Some reports suggest that gentle warming of the Pencil (such as a hot water radiator) prior to attempting charging of the Pencil can resurrect a Pencil battery.

2 replies
Question marked as Top-ranking reply

May 22, 2022 8:18 AM in response to ToastandRip

First, compatibility. Verify that your Apple Pencil is compatible with your new iPad:

Apple Pencil compatibility - Apple Support


Assuming that you have an Apple Pencil that is compatible with your iPad, this support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Some reports suggest that gentle warming of the Pencil (such as a hot water radiator) prior to attempting charging of the Pencil can resurrect a Pencil battery.

May 22, 2022 7:06 AM in response to ToastandRip

Hello!


Please try the following steps:


  1. Make sure you centre your Apple Pencil (2nd generation) on the magnetic connector on the right-hand edge of the iPad. For an Apple Pencil (1st generation), remove the cap and plug in your Apple Pencil to the Lightning connector on your iPad.
  2. Restart your iPad, then try to pair again.
  3. Go to Settings > Bluetooth and make sure that Bluetooth is turned on.
  4. On the same screen, look under My Devices for your Apple Pencil. If you see it, tap . Then tap Forget this Device.
  5. Connect your Apple Pencil in to your iPad and tap the Pair button when it appears after a few seconds. 
  6. If you don't see the Pair button, wait for one minute while your Apple Pencil charges. Then try connecting your Apple Pencil again and wait until you see the Pair button.
  7. If you still can't see the Pair button, contact Apple Support.


If you are still having issues after try those steps, then Contact – Official Apple Support (UK)


Cheers!

Pencil not connecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.