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Home App stuck at Loading Accessories and Scenes

I am not able to start my Home app both on my iPhone and iPad sharing the same Apple ID. It shows Loading Accessories and Scenes and the loading circle keep spinning for hours.

iPhone XS, iOS 15

Posted on May 24, 2022 6:51 AM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2022 7:27 AM

Hello RedPanther2112,


Apple has recently released iPadOS 15.5 and iOS 15.5, are both the iPad and iPhone software up-to-date? You can verify this on each device by opening Settings > General > About. If either or both devices require an update, follow these steps to update: Update your iPhone, iPad, or iPod touch - Apple Support.


Are both the iPad and iPhone on the same Wi-Fi network? If you have not tried already, restart both the iPad and iPhone. This step can help to refresh the apps and software on the devices to solve numerous problems you may encounter.


If you delete the Wi-Fi connection from each device and reconnect, does this help to correct the issue? This will help to verify that your devices are connected to your Wi-Fi network and that they both have a solid connection.


Kind regards!

1 reply
Question marked as Top-ranking reply

May 25, 2022 7:27 AM in response to RedPanther2112

Hello RedPanther2112,


Apple has recently released iPadOS 15.5 and iOS 15.5, are both the iPad and iPhone software up-to-date? You can verify this on each device by opening Settings > General > About. If either or both devices require an update, follow these steps to update: Update your iPhone, iPad, or iPod touch - Apple Support.


Are both the iPad and iPhone on the same Wi-Fi network? If you have not tried already, restart both the iPad and iPhone. This step can help to refresh the apps and software on the devices to solve numerous problems you may encounter.


If you delete the Wi-Fi connection from each device and reconnect, does this help to correct the issue? This will help to verify that your devices are connected to your Wi-Fi network and that they both have a solid connection.


Kind regards!

Home App stuck at Loading Accessories and Scenes

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