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Restore apps shows wrong Apple ID

After changing to new phone, Restore apps shows the wrong Apple ID to restore apps


iPhone 13, iOS 15

Posted on May 24, 2022 9:06 AM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2022 11:33 AM

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your current Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.


Purchase History Review  *


See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call   -       


If necessary, try Twitter


Apple on Twitter   -        

1 reply
Question marked as Top-ranking reply

May 24, 2022 11:33 AM in response to DeerheadRon

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your current Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.


Purchase History Review  *


See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call   -       


If necessary, try Twitter


Apple on Twitter   -        

Restore apps shows wrong Apple ID

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