You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Face ID not working

Face ID not working in my iPhone xs

iPhone XS

Posted on May 28, 2022 4:27 AM

Top-ranking reply

Level 9

56,105 points

Posted on May 28, 2022 6:05 AM

Face ID failure is a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status.

View in context

Similar questions