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melwalsh6029 Author

Level 1

4 points

black screen

screen on iphone 12 is black and won't reset

Posted on May 31, 2022 7:27 AM

Top-ranking reply

Smilin-Brian

Level 9

56,549 points

Posted on May 31, 2022 8:28 AM

Try the following:

If that didn’t work, get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Chat using Messages. 💬

Click ▶︎ Check Repair Status.

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