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unknown monthly charge

We have been charged $.99/month from apple for the past 18 months but have no idea why. It is only my husband and I on the billing account and neither of us has signed up for a subscription and there are no subscriptions when I sign in. I have no idea where it is coming from.

iMac, OS X 10.11

Posted on Jun 2, 2022 1:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2022 1:17 PM

Was it a subscription?


If the subscription isn't billed through Apple:


Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.


On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.


Resources:

View Purchase History.

▷ Cancel a Subscription.

Confirm charges on your billing statement.

Billing and Subscriptions.

Returns & Refunds.

Request a Refund.

▷ Check Refund Status.



Need more help?

2 replies
Question marked as Top-ranking reply

Jun 2, 2022 1:17 PM in response to dianapac

Was it a subscription?


If the subscription isn't billed through Apple:


Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.


On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.


Resources:

View Purchase History.

▷ Cancel a Subscription.

Confirm charges on your billing statement.

Billing and Subscriptions.

Returns & Refunds.

Request a Refund.

▷ Check Refund Status.



Need more help?

unknown monthly charge

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