There’s a problem in updating

reyes227 Said:

"There’s a problem in updating: I can’t update the new IOS"

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Update Using a Computer:

Use my User Tip:  Update your iPhone Using a Computer - User Tip

Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

• Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
• Ensure that you do not have a beta profile installed from a previous version
• The iPhone can not be in Low Power mode
• The battery state of charge must be above 50%
• Your iPhone must have at least 6GB or more free storage space
• Your iPhone cannot be connected through VPN
• You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).

Axel F.