You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

why if I wanna update my Macs it cannot be updated?

why when I wanna update my software there appear "unable to check for updates"

MacBook Air 13″, macOS 12.2

Posted on Jun 6, 2022 5:47 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2022 8:25 AM

You must be connected to the internet to check for updates. Make sure your wi-fi is active or your Mac is plugged into your router with ethernet cable.

If still unable to check, reboot the computer and try again.

The current version of macOS is 12.4 as of May 16.

3 replies

Jun 6, 2022 8:31 AM in response to yumico160

There are factors:


1 - Like poor Wifi connection


2 - Slow wifi connection


3 - Too many other people downloading at the same time and Apple Severs are overloaded


4 - Software on the computer interfering with the download process including AntiVirus Software


Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.


5 - Running behind a VPN which may increase Packet losses or corruption of the download 


6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 


7 - Best Results are via Ethernet Cable to Router

why if I wanna update my Macs it cannot be updated?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.