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How can I remove a locked iCloud account from my iPod touch

How can I remove a locked iCloud account from my iPod touch

Posted on Jun 7, 2022 1:39 PM

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Question marked as Top-ranking reply

Posted on Jun 7, 2022 1:45 PM

To clear an Activation Lock, you will need the password of the associated Apple ID, or the original purchase receipt and matching photo ID and a discussion with Apple Support. If this device was recently purchased and the seller is still available, contact the seller for remediation or for refund. A remote unlock using iCloud is available to the person with the Apple ID holding an Activation Lock, if they’re inclined to unlock this device.

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Activation Lock is a theft deterrent mechanism. A theft deterrent that is easy to bypass would not be much of a deterrent. No, nobody here in the Apple discussion forums can help you clear Activation Lock. Only the previous owner, or Apple, can clear this lock. For Apple to clear the lock, you will have to provide a receipt with proof of original purchase and with matching serial number, and provide matching personal identification, or similar materials.


And as purchasing devices with Activation Lock is far too common, also see the following:

The All Too Common SAD Reality of Buying a Used iPad/iPhone


1 reply
Question marked as Top-ranking reply

Jun 7, 2022 1:45 PM in response to payton_williams7

To clear an Activation Lock, you will need the password of the associated Apple ID, or the original purchase receipt and matching photo ID and a discussion with Apple Support. If this device was recently purchased and the seller is still available, contact the seller for remediation or for refund. A remote unlock using iCloud is available to the person with the Apple ID holding an Activation Lock, if they’re inclined to unlock this device.

If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID - Apple Support

How to use account recovery when you can’t reset your Apple ID password - Apple Support

How to request access to a deceased family member's Apple accounts - Apple Support

Contact Apple for help with Apple ID account security - Apple Support


Activation Lock is a theft deterrent mechanism. A theft deterrent that is easy to bypass would not be much of a deterrent. No, nobody here in the Apple discussion forums can help you clear Activation Lock. Only the previous owner, or Apple, can clear this lock. For Apple to clear the lock, you will have to provide a receipt with proof of original purchase and with matching serial number, and provide matching personal identification, or similar materials.


And as purchasing devices with Activation Lock is far too common, also see the following:

The All Too Common SAD Reality of Buying a Used iPad/iPhone


How can I remove a locked iCloud account from my iPod touch

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